ASP 5 - Pre Service Essentials and Offering Preventative Maintenance
Pre Service Essentials and Offering Preventative Maintenance
Course Description:
This is a series of online training courses that can be taken individually or as a complete course, including the whole series. The training courses have been built on strategies to build customer relationships and exceptional customer service. Techniques to grow customer relationships as their trusted advisor and how to develop your preventative maintenance business to enhance the overall success of Automotive Service Providers.
Course Duration:
The course consists of 1 module taking approximately 35 - 40 minutes to complete

Who Should Attend:
Owners, Service Managers, Assistant Managers

Learning Outcomes:
  • Effective communication skills to build trust when offering preventative maintenance
  • Best practices for customer preservice
  • Provide sound advice for vehicle maintenance
  • Increase sales, profitability, and customer loyalty
  • Set best practices to achieve your goal
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