ASP 7 - Coaching Strategies & Leadership Skills
Be A Leader, Not A Boss

The Coaching Strategies and Leadership Skiills short course from Excel Sales Consulting is specifically designed for automotive service providers to enhance leadership skills. The focus is on practical tips and techniques for coaching, motivating and mentoring team members to excellence.
Course Description:
Being an exceptional leader is not about telling other people what to do and delegating tasks. In this course participants learn coaching, motivation and listening skills that will take their leadership to the next level. The student will walk away with tools and techniques that will help them to guide and mentor their team to create a fantastic work culture and spectular customer service.

Course Duration:
The course consists of 2 modules, each training module takes approximately 15-20 minutes to complete

Who Should Attend:
Owners, Store Managers, Assistant Managers, Operations Managers

Learning Outcomes:
  • Planning and leading collaborative team meetings
  • Leadership expectations
  • Providing corrective feedback
  • The skill of becoming a good active listener
  • Push/Pull coaching styles
  • Keeping your team motivated
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